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Domestic workers play a key role in households across Malaysia, helping to support the family. As life becomes busier, the reliance for reliable domestic help has continued to increase. ### What Do Domestic Workers Do? Domestic workers are individuals,

Johnie Cissell tarafınan (12-05-2025)


In many Malaysian households, domestic workers are essential in keeping the household running. From cleaning, cooking, to looking after children and elderly care, these workers contribute significantly to daily family life.

What Does a Domestic Worker Do?

Domestic workers—sometimes called household staff—are hired personnel who handle various household responsibilities. In Malaysia, they often come from countries such as Cambodia, and are usually hired through registered Indonesia Maid Agency agencies.

### What Tasks Do They Handle?

The specific roles of domestic workers can vary by family, but typically include:

- House cleaning
- Meal preparation
- Washing and ironing clothes
- Supervising kids
- Elderly care
- Running errands

Some domestic workers are also trained in infant care, depending on family needs.

### Legal Hiring in Malaysia

To legally employ a domestic worker in Malaysia, employers must go through a licensed agency approved by the MOHR and the Immigration Department of Malaysia. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their ethical recruitment practices.

These agencies handle:

- Recruitment
- Document preparation
- Health screenings
- Pre-deployment training

### Rights and Protections

As awareness grows, Malaysia continues to enhance legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Grant proper rest
- Honor salary agreements
- Avoid exploitation

Workers also deserve:

- Medical care
- Proper accommodation
- Protection from abuse

### Mutual Respect Matters

A positive relationship between an employer and domestic worker is built on:

- Clear communication
- Trust and professionalism
- Human dignity and kindness

Treating your domestic worker with dignity ensures not just their happiness, but also a harmonious home.

### Conclusion

Domestic workers are more than just maids—they’re key contributors of many Malaysian households. By understanding their role and promoting fair, ethical employment, we can ensure mutual respect in our homes.